Privacy policy

We collect information needed to operate the platform, process orders, support sellers, and improve the GiffyStore experience.

• Personal information such as name, email address, phone number, billing address, and shipping address.
• Account information including login details, store preferences, and seller profile information.
• Payment and transaction data processed through Razorpay and related order records.
• Technical and usage data such as IP address, device information, browser details, access times, and platform activity.

We use collected information to provide, secure, and improve GiffyStore.

• To create accounts, operate storefronts, process checkout, and manage orders.
• To send order confirmations, account notifications, support replies, and service updates.
• To manage subscriptions, billing, payouts, coupons, and seller operations.
• To detect fraud, protect the platform, troubleshoot issues, and comply with legal obligations.

We do not sell your personal information. We share information only where needed to run the platform or meet legal requirements.

• Service providers such as hosting, email, analytics, and payment processing partners.
• Sellers, when buyer information is needed to fulfill an order.
• Authorities or third parties when required by law, safety, fraud prevention, or rights protection.
• Successor entities in connection with a merger, acquisition, restructuring, or asset sale.

We use technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Encryption of sensitive data in transit and appropriate access controls.
• Secure authentication and operational monitoring.
• Payment processing through Razorpay rather than storing full payment card details ourselves.
• Regular review of security and platform behavior.

Depending on applicable law, you may request access, correction, deletion, portability, objection, or withdrawal of consent for your personal data.

• To exercise these rights, contact us at parmarvrajm@gmail.com.

We may use cookies and similar technologies to keep you signed in, improve performance, understand usage, and personalize platform behavior. You can control cookies through your browser settings.

We retain personal data only as long as needed for platform operations, legal requirements, accounting, reporting, fraud prevention, dispute resolution, and business records.

GiffyStore is not intended for children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. Updated versions will be posted on this page with a revised last updated date.